SUPPORT

     Offering industry leading support, we at Eco Cycles are E-Bike enthusiasts ourselves. We've spent years riding, building, repairing, and learning, embedded in the E-Bike Community, developing extensive expertise over the years. We tend to only stock offerings that we have, or would use ourselves, and stand behind them with our Comprehensive Warranty and Extended Support Plan.

     In addition to direct correspondence, we also provide a variety of documentation, 'instructionals', and links to other resources. With E-Bikes, in general, but especially with D.I.Y. conversions, it is important to proactively learn some of the basics involving the electric technology, as well as bicycle maintenance. To assist you, we have various sections pertaining to support:

• PRODUCT DOCUMENTATIONfor installation/manuals/diagrams, etc.
• ECO CYCLES INSTRUCTIONALS for our own tips/tricks/mods/repairs, etc.
• great RESOURCES such as reviews/forums/informative websites, etc.
• a list of FAQs for some possible quick fixes/answers/direction, etc.

• CUSTOMER SERVICE for existing customer support/warranty, etc.

     Looking for information about Eco Cycles and our Business Practices? Check the INFORMATION section for:

• a summary ABOUT US
• information on SHIPPING
• the RETURNS process
• WARRANTY information
• the PRIVACY POLICY
• TERMS & CONDITIONS of use
• methods to CONTACT US