SUPPORT

     We at Eco Cycles are E-Bike enthusiasts ourselves. We've spent years riding, building, repairing, and learning from others embedded in the E-Bike Community... We already have been providing Support and Repair Services for International E-Bike Parts Dealers who have North American Customers - so rest assured if any problem should arise, you are in good hands with experienced support. We tend to only stock offerings that we have, or would use ourselves, and stand behind them with our Comprehensive Warranty and Extended Support Plan.

     Do keep in mind due to the nature of E-bikes and especially conversions, it is important to know basic electric/bicycle maintenance, and it is encouraged to DIY. To assist you, we have various sections pertaining to support:

• PRODUCT DOCUMENTATION for manuals, diagrams, etc.
• ECO CYCLES INSTRUCTIONALS for our own install/mod/repair info
• great RESOURCES for forums, reviews, how to videos, etc.
• a list of FAQs for some possible quick fixes/answers

• CUSTOMER SERVICE for existing customers warranty support and more

     Looking for information about Eco Cycles and our Business Practices? Check the INFORMATION section for:

• a summary ABOUT US
• information on SHIPPING
• the RETURNS process
• WARRANTY information
• the PRIVACY POLICY
• TERMS & CONDITIONS of use
• methods to CONTACT US